We currently ship to:

• United Kingdom
• Europe
• United States
  

If your location is not listed, please contact us before placing an order to confirm availability.

Shipping Carriers

We work with trusted courier partners to ensure reliable delivery:

• United Kingdom: Royal Mail, Yodel, DHL, Evri
• Germany: DHL, Hermes
• Other destinations: DHL or local courier partners depending on the region
  

Processing Time

• Orders are processed within 1–2 business days (Monday to Friday)
• Orders placed after 6 PM, on weekends, or public holidays will be processed on the next working day
  

Delivery Timeframes

• Estimated delivery time: 3–7 business days, depending on your location
  

Please note that delivery times are estimates and may vary due to courier delays, customs processing, or other external factors.

Shipping Costs

• Free standard shipping on orders over €75 (or equivalent)
• Orders below this amount will have shipping fees calculated at checkout based on destination and package weight
  

International Shipping

• Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer
• These charges are determined by your local customs authority
• We are not responsible for delays caused by customs or local regulations
  

Order Tracking

Once your order is dispatched, you will receive a tracking number to monitor your shipment.

Incorrect Shipping Information

Please ensure your shipping details are complete and accurate at checkout.

We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.

• Enjoy 14-day returns and exchanges.
• Items must be unused, with original packaging and tags.
• Return shipping costs are the customer's responsibility.
• Approved refunds are issued within 3 business days after your return is received and inspected